MaxMind is interested in adding highly intelligent, motivated, creative thinkers to our management, development, and customer service teams. In business since 2002, we're a profitable and growing leader in IP geolocation and fraud detection.
MaxMind understands the value of assembling a brilliant team, and as such we focus heavily on investing in our employees. Not only do we offer competitive compensation and a satisfying work environment, we also provide extensive benefits. We want our employees to have exciting careers and be healthy while enjoying them.
MaxMind offers a team environment that is highly collaborative, interdisciplinary and entrepreneurial. We value the input of each one of our employees; everyone at MaxMind can have an affect on the direction of the company, and there are many avenues for personal growth.
If you the think you have the skills, we want to hear from you at email@example.com.
MaxMind is looking for smart, capable, and technologically savvy people to help make the Internet a safer place to conduct business. MaxMind provides IP intelligence to thousands of companies worldwide, and offers a service that screens half a billion transactions per year for potential fraud. We're a small, privately held company founded in 2002, and we've been profitable for many years. We're always interested in new, creative ideas that will help the company grow and innovate.
Sales Associates are at the front line of interacting with current and potential customers, managing inbound sales requests primarily through email, online chat, and phone. Sales Associates work with the MaxMind business team to close deals and promote sales conversion. Up to three weeks of travel to conferences throughout the year may be required.
This position is well-suited for someone who is savvy with technology, excellent at problem solving, and interested in working in a fast-paced environment with a collaborative team at a small and established Internet company. You should be capable of explaining technical concepts to new and returning clients and be able to help them determine the right product fit based on their needs.
If you are quick at understanding technical information, articulate, and enjoy helping customers meet their needs then we want to hear from you.
- Qualify and respond to inbound sales requests via email and phone calls
- Answer sales questions via live chat
- Maintain records of sales-related communication in a CRM system
- Help existing customers understand new products and features
Downtown Waltham. The office is only a five minute walk from the commuter rail and several express bus lines. Full-time or part-time telecommuting may be allowed after a training period.
- Sales experience
- Familiarity with internet based businesses
- Tech savvy (e.g., know what an IP address is, have an understanding of how computers and the Internet work)
- Excellent written and spoken communication skills
- Basic math skills, ability to work with numbers
Starting yearly salary is $40k-50k, depending on experience. Competitive compensation package includes health, dental, and disability insurance, ability to participate in 401(k) after six months of employment, and a transit pass subsidy.
To apply, please email your resume as an attachment or link in PDF, HTML, or plain text format. Resumes in other formats will not be considered.