To request a GeoIP2 Web Service trial, please
fill out the form below.
(To see information associated with your IP address,
(Please use an email address associated with your company)
MaxMind GeoIP License version 2.0, July 3, 2013
MAXMIND END-USER LICENSE AGREEMENT
By clicking on the words "I Agree" below, you agree that your use
of the MaxMind GeoIP database and/or any products or services that
utilize such database, is subject to the terms and conditions set
forth in this MaxMind End User License Agreement (this "Agreement").
MaxMind, Inc. ("MaxMind") provides a line of database services and
products that provide geographic information and other data associated
with specific Internet protocol addresses (each a "GeoIP Database"
and collectively the "GeoIP Databases"). The data available through
the GeoIP Databases is referred to in this Agreement as the
"GeoIP Data". The referenced GeoIP Databases and related services
and products are accessible via the MaxMind website,
www.maxmind.com (the "Website").
The following policies are incorporated into this Agreement by
reference and provide additional terms and conditions related
to the use of the Website as well as specific services and
products provided by MaxMind:
This Agreement controls in the event of any conflict with the above-referenced policies.
LIMITED GRANT OF RIGHTS.
In accordance with the terms of this Agreement, MaxMind hereby grants
you a non-exclusive, non-transferable, limited license to access and
use the GeoIP Databases and GeoIP Data for your own internal Restricted
Business purposes. Restricted Business purposes are limited to
customizing website content, fraud prevention, geographic reporting,
and similar business purposes. You agree to use the GeoIP Data,
GeoIP Databases, and other MaxMind services and products only in
a manner that is consistent with applicable laws.
RESTRICTIONS ON USE.
Except as expressly permitted in this Agreement, you may not, nor may you permit others to:
(a) copy any portion of the GeoIP Databases except as reasonably
required for using the GeoIP Databases as permitted hereunder;
(b) allow anyone other than yourself or your employees to access
the GeoIP Databases, or any portion thereof, without MaxMind's
express written permission;
(c) use the GeoIP Databases to develop a database, infobase, online or
similar database service, or other information resource in any media
(print, electronic, or otherwise, now existing or developed in the
future) for sale to, distribution to, display to, or use by others;
(d) create compilations or derivative works of the GeoIP Databases;
(e) use the GeoIP Databases in any manner that
is beyond the scope of the rights granted in this Agreement;
(f) store in a retrieval system accessible to the public, transfer,
publish, distribute, display to others, broadcast, sell, or sublicense
the GeoIP Databases, or any portion thereof;
(g) remove or obscure any copyright notice or other notice or terms
of use contained in the GeoIP Databases;
(h) use the GeoIP Data to create or otherwise support the transmission
of unsolicited, commercial email;
(i) remove, disable, avoid, circumvent, or defeat any functionality in
the GeoIP Databases designed to limit or control access to or use of
the GeoIP Databases or GeoIP Data; or
(j) use, copy or otherwise access any portion of the GeoIP Data for
which you have not made payment to MaxMind (If for any reason, you
access such GeoIP Data, these terms and conditions apply to your
use of such data and you agree to pay all applicable charges).
OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS.
You acknowledge and agree that MaxMind's trade secrets include,
but are not necessarily limited to, the GeoIP Databases and the
GeoIP Data. You further acknowledge and agree that (a) all
intellectual property rights including copyrights, moral rights,
trademarks, trade secrets, and proprietary rights to the GeoIP
Databases and GeoIP Data are exclusively owned by MaxMind and
(b) you obtain no right, title, or interest therein. You hereby
assign to MaxMind all copyrights, intellectual property rights,
and any other proprietary or property rights or interests in
and to any work created in violation of this Agreement.
MaxMind's successful maintenance and operation of its GeoIP
Databases require that it store, retain, and utilize data that
is submitted to it by customers who use the GeoIP Databases and
related products or services. Accordingly, and to the extent that
any data submitted to MaxMind by you is protectable by copyright,
moral rights, or any similar intellectual property laws in any
jurisdiction, you hereby assign and agree to assign to MaxMind all
right, title, and interest in and to such data and/or the aggregated
product of such data. To the extent that you are legally or contractually
unable to assign the foregoing rights of ownership, then you hereby
grant to MaxMind a fully paid-up, worldwide, perpetual, irrevocable
license to use, copy, distribute, make derivative works, and otherwise
commercially exploit all such data in connection with MaxMind's
business. Notwithstanding the foregoing, MaxMind shall comply with
submission of any data to MaxMind.
MaxMind takes its data privacy and security obligations very seriously.
Accordingly, MaxMind requires, and you hereby warrant and represent,
that any data submitted to MaxMind during or in connection with your
use of the GeoIP Databases or any related products or services offered
by Maxmind, has not been collected, stored, and transferred to MaxMind
in violation of any law, regulation, or contractual obligation applicable
to you. Without limiting the foregoing, if you are a person or entity
in the European Economic Area (the "EEA") or Switzerland, or if you collect
or transfer to us data pertaining to persons in such locations, you hereby
represent and warrant that any transmission of data from you to MaxMind
is fully compliant with the EU Directive 96/46/EC and/or the Swiss Federal
Act on Data Protection (the "FADP"), including but not limited to your
compliance with any notice requirements applicable to your sharing of data
with MaxMind. For the avoidance of doubt, and without limiting the foregoing,
if you are domiciled within the EEA or Switzerland or if you collect and
transfer data pertaining to persons in such jurisdictions, and you transfer
to MaxMind any data pertaining to individuals residing within the EEA or
Switzerland, you represent and warrant that, if required by law, you have
notified such individuals of such transfer and of all of the intended uses
of such data by MaxMind on your behalf, as set forth in MaxMind's then
You agree to defend, indemnify, and hold MaxMind harmless with respect to
any claims, damages, awards, or assessments resulting in whole or in part
from your breach of any representation or warranty made under this Agreement.
MaxMind's current fee schedule for using the GeoIP Databases and related services
is posted on the Website (url: http://www.maxmind.com). You are responsible for
paying all fees associated with your use of the GeoIP Databases.
Unless MaxMind implements special billing arrangements for your account,
payment for all services is due in advance.
SPECIAL BILLING ARRANGEMENTS FOR WEB SERVICES.
In some circumstances in which customers have reached or agreed to a certain consistent
level of monthly service usage for web services, MaxMind may extend special billing
arrangements allowing the customer to pay for the web service in arrears
(i.e., retroactively) on a monthly or quarterly basis. Current web services offered by
MaxMind are posted at http://www.maxmind.com/en/web_services.
You may request special billing arrangements for a web service at any time. If MaxMind
chooses to extend a special billing arrangement to you, which decision shall be made
in MaxMind's sole discretion, MaxMind shall provide you with written notice of the
extension of special billing arrangements along with the billing arrangement payment
schedule. If any fee payment is not received by MaxMind within five (5) business days
of the due date, you shall be obligated to pay late charges on the unpaid amount from
the due date in an amount equal to the lesser of (i) one percent (1%) per month, or (ii)
the maximum amount permitted by applicable law, calculated on a daily basis. If you fail
to make fee payments in accordance with the special billing arrangement, you shall pay to
MaxMind all of MaxMind's costs and expenses, including legal costs and reasonable attorneys'
fees, incurred by MaxMind in collecting any fee payments due.
APPLICATION PROGRAM INTERFACES (APIs)
Upon your request, MaxMind may facilitate your access to certain application
program interfaces ("APIs") for use with the GeoIP Databases, minFraud Service,
and other MaxMind products. Some APIs may have been developed by third parties.
MaxMind and you acknowledge that the APIs are not GeoIP Databases or other MaxMind
products as defined in this Agreement and that MaxMind does not provide any
warranties for the APIs. Any copying, implementation, or other use of any
APIs provided to you by MaxMind is subject to the license terms distributed
with such APIs or their associated software or documentation.
CHANGES TO THE AGREEMENT.
(a) MaxMind may amend this Agreement at any time. Any such amendment(s)
shall be binding and effective upon the earlier of (i) the date that is thirty
(30) days after posting of the amended Agreement on the Website or (ii) the date
that MaxMind provides notice to you of the amended Agreement, except that changes
to charges and payment terms may be made only upon 30 days' prior written notice
to you. You may immediately terminate this Agreement upon written notice to MaxMind
if a change is unacceptable to you. Your continued use of the GeoIP Data and GeoIP
Databases following notice to you of a change shall constitute your acceptance of the change.
(b) If you find it convenient to employ your standard form(s) of purchase order
or similar form in administering the terms of this Agreement, you may do so, but none
of the terms and/or conditions printed or otherwise appearing or referenced on such form will be
applicable to or shall modify or change your rights or obligations hereunder except for
those terms and conditions concerning specific details with respect to matters
such as date, location, and quantity provided that such terms and conditions are
not inconsistent with the terms and conditions set forth in this Agreement.
NO CONSEQUENTIAL DAMAGES/LIMITATION ON LIABILITY.
Under no circumstances, including negligence, shall MaxMind or any related party
or supplier be liable for indirect, incidental, special, consequential, or punitive
damages, or for loss of profits, revenue, or data, that are directly or indirectly
related to the use of or the inability to access and use the GeoIP Databases and
related services, whether in an action in contract, tort, product liability, strict
liability, statute, or otherwise even if MaxMind has been advised of the possibility
of those damages. The total liability of MaxMind, in connection with a loss or damages arising
hereunder (an "Occurrence") is limited to the amount of fees actually paid by you, if any, under
this Agreement during the twelve months immediately preceding the Occurrence.
MaxMind furnishes the GeoIP Databases, GeoIP Data, the minFraud Service and related
services on an as-is, as-available basis. MaxMind makes no warranty, express or implied,
with respect to their capability, accuracy, or completeness. All warranties of any type,
express or implied, including the warranties of merchantability, fitness for a particular
purpose, and non-infringement of third party rights are expressly disclaimed. Furthermore,
since availability of products and services offered through the Website is dependent upon
many factors beyond MaxMind's control, MaxMind does not guarantee the uninterrupted
availability of any such product or service. Any such product or service may be inoperative
and/or unavailable due to technical difficulties or for maintenance purposes, at any time
and without notice. While MaxMind does not warrant that the MaxMind site is free of
harmful components, MaxMind shall make commercially reasonable efforts to maintain
the Website free of viruses and malicious code.
This Agreement shall be governed and interpreted pursuant to the laws of the Commonwealth
of Massachusetts, applicable to contracts made and to be performed wholly in Massachusetts,
without regard to principles of conflicts of laws. You specifically consent to personal
jurisdiction in Massachusetts in connection with any dispute between you and MaxMind
arising out of this Agreement. You agree that the exclusive venue for any dispute hereunder
shall be in the state and federal courts in Boston, Massachusetts. This Agreement shall
be construed and interpreted in English, and any translation hereof to a language other
than English shall be for convenience only.
Notices given under this Agreement shall be in writing and sent by
facsimile, email, or by first class mail or equivalent. MaxMind shall
direct notice to you at the facsimile number, email address, or physical
mailing address you provide in the registration process. You shall direct
notice to MaxMind at the following address:
24 Crescent Street,
Waltham, MA 02453
Fax: (815) 301-8737
Either party may change its notice contact information at any time by giving notice
of the new contact information as provided in this section.
This Agreement (which includes the policies referenced above
and incorporated herein) represents the entire agreement between you and MaxMind with respect
to the subject matter hereof and supersedes all previous representations, understandings,
or agreements, oral and written, between the parties regarding the subject matter hereof.
You may not assign this Agreement without MaxMind's prior written consent. MaxMind may
assign its rights and obligations under this Agreement without your consent.
Should any provision of this Agreement be held void, invalid, or inoperative, such
decision shall not affect any other provision hereof, and the remainder of this
Agreement shall be effective as though such void, invalid, or inoperative provision
had not been contained herein.
Last Updated: 2012/12/10
which operates the MaxMind.com website (the "Website"). We have provided
types of information that we gather and the ways in which we use and share this information.
related services provided by MaxMind. It does not apply to other companies'
or organizations' sites to which we link or to companies that MaxMind does
not own or control, even if such companies are contractors or business partners of MaxMind.
MaxMind is a participant in the US-EU Safe Harbor program of the United
States Department of Commerce and the European Union Commission, as well as
the Safe Harbor program of the United States and the Federal Data Protection
and Information Commissioner (FDPIC) of Switzerland (together, the "Safe Harbors").
Information on the Safe Harbors is available at export.gov/safeharbor.
As a part of MaxMind's participation in the Safe Harbors, data collected
from individuals or entities within the European Economic Area (namely, the 27
states of the EU, as well as Iceland, Liechtenstein, and Norway, collectively the "EEA")
or Switzerland, shall receive separate treatment under certain provisions of this
Section 4, below) that originates within the EEA or Switzerland and is transferred
to the United States from the EEA or Switzerland. MaxMind offers to owners of
EU/Swiss Data assurances that it complies with various privacy principles
embodied in the European Union Directive 95/46/EC (the "EU Data Directive")
and the Swiss Federal Act on Data Protection (the "FADP"). In particular,
the privacy principles to which MaxMind adheres for all EU/Swiss Data are as follows:
When MaxMind collects EU/Swiss Data from users, it will inform them about
the information that is being or will be collected, the uses that MaxMind makes
of such data, and the choices available to the user with respect to MaxMind's use
of such data. When MaxMind receives EU/Swiss Data from a third party in the EEA,
MaxMind requires that the entity transmitting such data make the foregoing notices
all uses of any EU/Swiss Data collected by MaxMind, however in the event that any data
is collected or used in a manner not described herein, MaxMind shall provide notice of such
additional use to the corresponding user. MaxMind does not collect or use any Sensitive
Personal Data, which is data: (a) that reveals an individual's race, ethnic origin, political
opinions, religious, ideological, or philosophical beliefs, trade union membership, views,
or activities, (b) concerning health or sexual information, information about social
security benefits, or information on criminal or administrative proceedings and sanctions
other than in the context of pending proceedings, or (c) is received from a third party
where such third party identifies and treats the information as sensitive personal
data pursuant to the EU Data Directive and/or the Swiss FADP.
MaxMind permits all owners of Personally Identifiable Information to exercise
choice in how that data is used by MaxMind. Details on your right to opt-out of MaxMind's
MaxMind will take all reasonable steps to ensure that any EU/Swiss Data is used
individual. MaxMind will take all reasonable steps to ensure that EU/Swiss Data is
relevant to its intended use and is accurate, complete, and current.
to those third parties who have provided assurances that such data will be treated
parties who are contractually obligated to comply with the principles of the Safe Harbors,
or who are otherwise legally required to comply with the EU Data Directive, the Swiss FADP,
or any related safe harbor program meeting the requirements of such regulations in the third party's
home jurisdiction. In the event that MaxMind has knowledge that any third party to whom it
has transferred EU/Swiss Data has used or disclosed EU/Swiss Data in a manner contrary
Upon request and in compliance with the Safe Harbors, MaxMind shall grant to individuals
reasonable access to their EU/Swiss Data that is held by MaxMind. In the event that
such data is deemed by the responsible individual to be inaccurate or incomplete,
MaxMind will permit individuals to correct, amend, or delete such data. MaxMind may
limit access or correction of data as permitted by the Safe Harbors, for example, in
the event that the cost or burden of providing such access or correction would be
prohibitve or could not be provided without harming the rights of other individuals.
In the event that a request for access or correction is denied, the requesting individual
will be notified of the reason for denial and given an opportunity to discuss the matter
with MaxMind and/or appeal the decision through the dispute resolution procedures referenced below.
MaxMind will take reasonable precautions to prevent the loss, misuse, or unauthorized
access, disclosure, alteration, or destruction of any EU/Swiss Data. However, MaxMind
does not guarantee that any of its data will be protected in all circumstances,
including those beyond its reasonable control.
MaxMind will conduct regular audits to confirm its compliance with the principles
of the Safe Harbor. Any MaxMind employee who is determined to have violated this
up to and including termination of employment.
or correction of EU/Swiss Data, may be addressed to the person identified in Section 11
brought to its attention. For any complaints that cannot be resolved by MaxMind and the
complainant, MaxMind has agreed to participate in the Better Business Bureau Safe Harbor
Dispute Resolution Program. Individuals wishing to avail themselves of the foregonig dispute
resolution program should follow the procedures set forth in Section 11, below.
Adherence by MaxMind to these Safe Harbor Principles may be limited (a) to the extent
required to respond to a legal or ethical obligation; (b) to the extent necessary to meet
national security, public interest, or law enforcement obligations; and (c) to the extent
expressly permitted by an applicable law, rule, or regulation, including but not limited
to the EU Data Directive, the Swiss FADP, and/or the principles of the Safe Harbors.
MaxMind provides multiple services and products (the "Services") based on its proprietary
GeoIP technology. The GeoIP technology uses Internet Protocol addresses ("IP addresses")
to estimate geographic location. Your IP address is a number that is automatically assigned
to the computer that you are using by your Internet service provider (ISP) or by another
organization. An IP address, by itself, cannot identify you personally. However, when
combined with other information, your IP address can be used to identify the computer
originating a message. As part of its GeoIP technology, MaxMind uses algorithms with
user-entered location data to identify, extract, and extrapolate geographic locations
for specific IP addresses.
The GeoIP technology provides businesses with a non-invasive way to determine geographical
and other information about their Internet visitors in real-time. MaxMind customers use the
Services to customize content, implement digital rights management, prevent fraud from online
card not present transactions, and similar business uses. MaxMind does not distribute
Personally Identifiable Information of consumers to customers purchasing the Services.
If you register or make a purchase while on the Website, MaxMind may ask for
personal data such as your name, email address, or physical address. In addition,
MaxMind collects and analyzes traffic on the Website by keeping track of the IP
addresses of our visitors and by collecting log file information. We discuss log
file information further in a later paragraph of this Section 4.
The Website does enable "cookies" and similar technologies. A cookie is a file
that identifies an individual as a unique user by storing certain personal preferences
and user data. MaxMind uses these technologies to identify authorized users of the MaxMind
Member Center, track affiliate referrals, complete online purchases through MaxMind's shopping
carts, and similar Website monitoring activities.
As discussed above, one of the services offered by MaxMind is a fraud screening
service, the minFraud service, used by ecommerce and other websites to detect and
prevent fraudulent online transactions and account registrations. For example, if
you make a credit card purchase on the website of one of our customers, the MaxMind
customer will send us your IP address and other relevant information, including
Personally Identifiable Information you submit during such purchase (e.g., cardholder name,
billing address, email, phone number) so that we can evaluate the risk of the transaction
being fraudulent. MaxMind will use such Personally Identifiable Information only
internally for the purposes of providing and improving its IP geolocation, fraud
detection, and demographic targeting services and products. With respect to EU/Swiss Data:
(1) our receipt, storage, and use of any EU/Swiss Data received from third parties are
subject to the principles set forth in Section 2, above, and (2) Personally Identifiable
Information shall include any information that identifies or could be used to identify any individual.
Your web browser automatically sends information to every website you visit
including ours. In addition, our customers' use of our fraud detection and other
Services is often accompanied by certain log file information that MaxMind's servers
automatically record. For example, our server logs may receive and record information
such as the URLs you visit, your browser type, your operating system, the date and time
of your visit, and the duration of your visit to each page.
Log file information may also include a user agent string, a series of characters
automatically sent with your Internet requests that provide information necessary for
smooth Internet communications such as the operating system and browser you used.
Similar to an IP address, a user agent string, by itself, does not identify you personally.
However, when combined with other information, a user agent string might be used to
identify the computer originating a message.
MaxMind may assign your computer or mobile device a unique identification number ("Unique ID").
MaxMind may obtain log file information associated with that Unique ID when the relevant
computer or device is used to visit the MaxMind Website or visit the website of or conduct
business with a customer using our Services. MaxMind uses information generated from the
Unique ID for purposes of improving our Services, primarily our ability to detect fraud.
MaxMind does not share the Unique ID or any associated data with unaffiliated third parties.
We encourage MaxMind customers and business partners to adopt and post privacy policies.
as the use of your information by such parties is governed by the privacy policies of such
parties and is not subject to MaxMind's control. With respect to any EU/Swiss Data that
is transferred from our customers in the EEA to us, we require that such customers comply
with the EU Data Directive in their collection, use, or transfer of such data.
MaxMind may collect additional information from or about you in other ways, including
responses to customer surveys or your communications with our customer service team.
MaxMind may retain all information it collects for an indefinite period of time.
Whenever MaxMind collects data directly from individuals, it will provide: (a) notice
description of how such data will be used and the rights of individuals whose information is being collected.
As stated above, MaxMind may use Personally Identifiable Information such
as your name, address, telephone number, e-mail address, or other contact
information we obtain from you, our customers, or our business partners, for
the purposes of providing, enhancing, or improving our IP geolocation, fraud
detection, and demographic targeting services and products.
MaxMind maintains one or more contact lists (with email addresses and other
information) to allow MaxMind to communicate with individuals who do business
with MaxMind or who have expressed an interest in the Services. We may contact
you to confirm your purchases or respond to requests that you make, notify you
of changes to your account or the Services, or to otherwise inform you of information
related to our business or your account with us.
MaxMind may use the information we collect about you for a variety of website
administration and customization purposes. For example, we use your information
to process your registration request, provide you with services and communications
that you have requested, send you email updates and other communications, customize
features and advertising that appear on the Website, deliver the Website content to you,
measure Website traffic, measure user interests and traffic patterns, and improve
the Website and the services and features offered via the Website.
Non-identifying information includes information collected from or about you that
does not personally identify you. MaxMind treats IP addresses, log file information,
user agent strings, computer IDs, and related information as non-identifying information,
except if applicable law or the Safe Harbor principles require us to do otherwise.
MaxMind may use non-identifying information for any purpose. We may also combine your
non-identifying information with third party data sources (including data obtained from
offline sources) in our effort to improve our Services. Unless you opt-out,
MaxMind may share such non-identifying information with customers, affiliates, and other
third parties, for any purpose.
Certain jurisdictions, including the European Union, may deem IP addresses to be
Personally Identifiable Information. Accordingly, for persons in such jurisdictions,
in Section 6, below, should be assumed to include IP address data.
We may provide your information to our third party service providers, contractors,
business partners, and advertisers, for the purpose of delivering Services to you as
well as for purposes related to Website administration and operation. When sharing
information for the purpose of providing you with the Services you request, we will
share your personal information only as necessary for the third party working on MaxMind's
behalf to complete its work for us. For example, if you use a credit or debit card to
complete a transaction on the Website, we may share your personal information and
credit card number with a credit card processing and/or a fulfillment company
in order to complete your transaction.
One aspect of MaxMind's products and services is the provision of databases to
our customers. These databases include information such as IP addresses and corresponding
data pertaining to such IP addresses, such as geolocation data, fraud analysis data, and
related information. Such databases are compiled using numerous data sources, including
information we receive from our customers when individuals make purchases or conduct other
transactions with our customers. With regard to EU/Swiss Data, IP addresses may be considered
to be Personally Identifiable Information in certain EU jurisdictions. As such, we are required
to notify you that we share such information, in the limited forms and for the limited purposes
described above. Owners of EU/Swiss Data may opt out of our disclosure of such data pursuant
We reserve the right to disclose your personal information to appropriate third parties
if we are required to do so by law or we believe that such action is necessary in order
(a) to comply with legal process such as a search warrant, subpoena, or court order; (b)
to protect the company's rights and property; (c) to investigate reports of users sending
material using a false email address or users sending harassing, threatening, or abusive
messages; (d) to protect against misuse or unauthorized use of the Website or Services; or
(e) to respond to emergencies, such as when we believe someone's physical safety is at risk.
MaxMind may share your non-identifying information (which may include
non-identifying log file information) with third parties. While MaxMind may
share such non-identifying information for any purpose (unless you opt-out of
such sharing), MaxMind typically shares such non-identifying information for industry analysis,
aggregated demographic profiling, and the delivery of targeted advertising about other
products and services. For example, MaxMind might provide such non-identifying information
to an industry analyst who wants to use the information to determine the popularity of various
web browsers and operating systems in different geographic areas.
As our business grows, we may buy or sell various assets. In the event that we
sell some or all of our assets, or our company is acquired by another company,
our databases and other personal information we collect may be among the transferred assets.
With regard to the transfer of any EU/Swiss Data, such transfer will only occur
with a third party in the event that such party has met the qualifications set forth in
Section 2, above, or as otherwise permissible under the Safe Harbor principles.
If you are a registered member of the Website, you can make changes to your account information
by logging in to the Website and modifying your preferences here.
If you do not wish to receive email notifications from us, you may opt-out by contacting us
at firstname.lastname@example.org with your request. In addition,
certain email communications we send to you, such as newsletters and promotional announcements,
contain a clearly worded "Opt-Out" or "Unsubscribe" link allowing you to withdraw your
permission for future mailings.
MaxMind shares with unaffiliated third parties Personally Identifiable Information about
you only in limited circumstances (e.g., compliance with law, security concerns, etc.)
opt-out of MaxMind sharing your non-identifying information, please send your request to
email@example.com or to the address set forth in
Section 11, below. Please note that the records maintained by MaxMind are not complete for
all consumers (i.e., many records do not contain name or email address information). As a
result, a record containing information about you may not be identifiable by an email address
search, IP address search, or other simple search criterion. Any individual whose record can be
identified has the option of having MaxMind cease from sharing with unaffiliated third parties
any of the individual's non-identifying information. This non-sharing has several important qualifications:
(a) MaxMind will cease sharing information in any databases created after your opt-out date.
We highlight that information about you in any databases shared with our customers is
non-identifying information (not personally identifying information). Versions of databases
created and released prior to your opt-out date may have been created using your non-identifying
information, and our customers may continue to have access to such earlier versions. Note that
the utility of a database diminishes over time and most customers eventually discard older
versions of a database in favor of an updated version.
(b) The non-sharing of information pertains to any information MaxMind can associate with
you. MaxMind sometimes receives anonymous log file information that cannot be linked to a
specific email address, IP address, or individual.
(c) If you do opt-out of having us share your information, MaxMind will continue to gather,
retain, use and share information for fraud detection purposes.
(d) If you opt-out based on your IP address, MaxMind will process the IP address
opt-out if the IP address is associated with one individual or one household (i.e., it is not
uncommon for a single IP address to be shared by hundreds of devices). Also, since IP address
assignments are subject to change, MaxMind will stop sharing information related to that IP
address until such time that MaxMind reasonably believes the IP address has been assigned
to another device (which period shall not be less than one year).
You can manually delete cookies which are normally located in your temporary Internet folder
or cookie folder. You can also reset the preferences in your web browser to notify you when you
have received a cookie or, alternatively, to refuse to accept cookies. Deleting or blocking
cookies will prohibit your ability to make online purchases on the Website and to use and
access portions of the Website that require logging in with a username and password.
Consumers in certain jurisdictions of the United States have a right to access personal
information held or shared about themselves. Your right of access can be exercised in accordance
with applicable law. Please submit any requests for access to your personal data in writing
to our privacy agent indicated at the bottom of this webpage.
In addition to the opt-out rights set forth above, MaxMind permits individual
owners of EU/Swiss Data the option of choosing to opt-out of: (a) the disclosure of their
EU/Swiss Data to third parties, and (b) the use of their EU/Swiss Data for a purpose other than
the purpose for which it was originally collected or subsequently authorized by the individual.
Individuals residing in the EEA and wishing to make an opt-out request should contact MaxMind directly
using the information at Section 11, below.
MaxMind implements reasonable security measures to secure data. However, no physical or electronic
security system is impenetrable. MaxMind cannot guarantee the security of the Website's servers
or databases, nor can we guarantee that information you supply will not be intercepted while being
transmitted to us over the Internet.
The Website is not intended for use by children under the age of thirteen years old. MaxMind
does not knowingly collect information from children under the age of thirteen.
Personally Identifiable Information, we will prominently post such changes prior to implementing the
collecting and using your information.
your opt-out rights hereunder or access or correct data applicable to you, you may email us at
firstname.lastname@example.org or contact us by postal mail at the following address:
Jason Ketola (Privacy Agent)
24 Crescent Street, Suite 301
Waltham, MA 02453
If you are an individual residing within the EEA and you wish to lodge a dispute resolution
proceeding in relation to a request that you have first made in good faith with us but found to
be unsatisfactorily resolved, you may file a complaint online at https://www.auto.bbb.org/EU-Safe-Harbor-Complaint-Form or by sending your complaint to the following address:
Council of Better Business Bureaus, Inc.
BBB EU Safe Harbor
3033 Wilson Boulevard, Suite 600
Arlington, VA 22201
Additional information on filing a Safe Harbor complaint can be found at the following web site: http://www.bbb.org/us/consumer/european-dispute-resolution/complaint-info.
* We reserve the right to limit test accounts to established companies.