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O prazo para processamento de seu pedido é de 1 a 3 horas durante o horário comercial nos EUA ou até 12 horas fora desse horário comercial. Exigimos um e-mail vinculado a um website já estabelecido para processar o pedido.

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If you have not yet downloaded a database or used any service queries, you may request a refund for up to two months after the date of purchase. In addition, you may request a partial refund for unused service queries for up to two months after purchase.