Katy Levine, Director of Client Support
Katy works hands-on with clients to provide timely solutions to a wide array of product issues. Her previous work in the areas of marketing and support at an online retailer offered firsthand experience with the frustration of fraud in an e-commerce environment. Katy most appreciates the witty banter of her colleagues as well as the company’s supportive culture and firmly believes that empathy is the key to exceptional client support.
When she’s not in front of the computer, Katy spends most of her time enjoying nature photography and admits she absolutely “obsesses” about Ansel Adams. Katy is also a very talented cook and baker. In MaxMind’s first-ever company bake-off in 2014, she won first place in the cooking and baking categories, and looks forward to the next bake-off with her team.
Beth Jacobsen, Director of Development
Beth is responsible for overseeing the software development of MaxMind solutions. She believes that great software is a result of hard work and a desire to build for the customer first, and has collaborated with engineering teams around the world to deliver quality performance solutions for many markets and customers.
Growing up in a family of teachers, Beth learned early the importance of education throughout one’s life, as both a student and instructor. In fact, her motto is derived from a quote attributed to Michelangelo: “Ancora imparo” (I am still learning). One of her recent favorite non-technical classes was History of the World since 1300. Prior to joining MaxMind, Beth lived and worked in Hyderabad, a major center for technology in India, and loved the people and culture there.
Cindy Barry, E-commerce Fraud Detection Analyst Manager
With over 25 years of experience analyzing and managing fraud with a Fortune 500 company, Cindy brings a wealth of enterprise-level knowledge and skill to MaxMind. She’s recognized internationally for her expertise in building fraud teams and implementing online fraud tools, and has won awards for her solutions. Her favorite part about working for MaxMind is collaborating with a team that is passionate about discovering fraud patterns and dedicated to saving money for our clients.
In her free time, Cindy enjoys sharing adventures with her family. Fishing the Green River and panhandling for gold in Nevada are some of the interesting things they’ve done together. She is also a HUGE fan of the movie Jane Eyre, and has seen every version. But her absolute favorite is the 1943 classic starring Orson Welles and Joan Fontaine.