MaxMind Refund Policy

All sales are final once you have downloaded a database or used credits by submitting queries to our minFraud Service or GeoIP Web Service. Before you make a purchase, please take advantage of a free trial account to determine if our products satisfy your requirements.

If you have not yet downloaded a database or used any service credits, you may request a refund for up to two months after the date of purchase. In addition, you may request a partial refund for unused service credits for up to two months after purchase.