MaxMind Refund Policy

All sales are final once you have downloaded a database as well as for any service queries used. Before you make a purchase, please take advantage of a free trial account to determine if our products satisfy your requirements.

If you have not yet downloaded a database or used any service queries, you may request a refund for up to two months after the date of purchase. In addition, you may request a partial refund for unused service queries for up to two months after purchase.