More info

End User License Agreement

MaxMind End-User License (Effective September 1, 2026)

For the Portuguese translation of this MaxMind End-User License, click here.

Para a versão traduzida em português do Contrato de Licença de Usuário Final da MaxMind, clique aqui.

By clicking on the words "I Agree" below, you agree that your use of the MaxMind, Inc. ("MaxMind") products and services (collectively, the "Services") is subject to the terms and conditions set forth in this MaxMind End User License Agreement (this "Agreement").

1. Additional Policies

The following policies are incorporated into this Agreement by reference and provide additional terms and conditions related to the use of the Website and the Services:

This Agreement controls in the event of any conflict with the above-referenced policies except as otherwise provided in the Personal Data section below.

2. Definitions

  1. "GeoIP Databases" refers to MaxMind's line of database services and products that provide geographic information and other data associated with IP addresses (each a "GeoIP Database" and collectively the "GeoIP Databases"). The data available through the GeoIP Databases is referred to in this Agreement as the "GeoIP Data". Due to rebranding, "GeoIP" may be used with the same meaning as "GeoIP2".
  2. "minFraud Service" refers to the service offered by MaxMind that uses MaxMind proprietary data combined with recognized fraud risks to help businesses identify potentially fraudulent online transactions.
  3. "GeoIP Web Service" refers to the service offered by MaxMind that uses MaxMind proprietary data to provide geolocation and other information associated with an IP address in response to queries sent to MaxMind.
  4. "Services" as used in this Agreement encompasses the GeoIP Databases and the GeoIP Data therein, the minFraud Service and the GeoIP Web Service.
  5. "Website" refers to MaxMind's website, www.maxmind.com.

3. Limited grant of rights

Subject to the terms and conditions of this Agreement, MaxMind hereby grants you a non-exclusive, non-transferable, revocable, limited license to do the following with the Services you have purchased:

  1. GeoIP Databases. You may access and use the GeoIP Databases and the GeoIP Data therein only as provided in the GeoIP Database Addendum.
  2. GeoIP Web Service. You may access and use the GeoIP Web Service as provided in the GeoIP Web Service Addendum. You may sublicense the GeoIP Web Service to third parties provided that all use by you and such third parties complies with the terms and restrictions set forth in this Agreement (including the GeoIP Web Service Addendum).
  3. minFraud Service. You may access and use the minFraud Service as provided in the minFraud Service Addendum. You may sublicense the minFraud Service to third parties provided that all use by you and such third parties of the minFraud Service complies with the terms and restrictions set forth in this Agreement (including the minFraud Service Addendum).

You agree to use the Services and products only in a manner that is consistent with applicable laws. You understand and agree that (i) MaxMind does not guarantee the accuracy of the Services; and (ii) you are solely responsible for the legality of your use and receipt of the Services.

4. Restrictions

  1. General. You may not, nor may you permit others to:
    1. copy any portion of the Services except as reasonably required for using the Services as permitted in this Agreement;
    2. allow anyone other than yourself or your employees to access the Services, or any portion thereof, without MaxMind's express written permission or except as expressly permitted in this Agreement (including the GeoIP Database Addendum, GeoIP Web Service Addendum and minFraud Service Addendum);
    3. use the Services in any manner that is beyond the scope of the rights granted in this Agreement;
    4. remove or obscure any copyright notice or other notice or terms of use contained in the Services;
    5. use the Services to create or otherwise support the transmission of unsolicited, commercial email;
    6. remove, disable, avoid, circumvent, or defeat any functionality in the Services designed to limit or control access to or use of the Services; or
    7. use the Services for the purpose of identifying or locating a specific individual or household.
  2. FCRA. In addition, the parties understand and agree that MaxMind is not a consumer reporting agency as defined by the Fair Credit Reporting Act, 15 U.S.C. §1681 et seq. ("FCRA"), and that the Services do not constitute "consumer reports" as defined in the FCRA. You understand that any information you provide to MaxMind in order to use the Services has not been collected by MaxMind for credit purposes and is not intended to be indicative of any consumer's credit worthiness, credit standing, credit capacity, or other characteristics listed in Section 603(d) of the FCRA. You agree that you will not use the Services or any information received through the Services in whole or in part (i) as a factor in establishing a consumer's eligibility for credit, (ii) as a factor in establishing a consumer's eligibility for insurance, (iii) for employment purposes, (iv) in connection with a determination of an individual's eligibility for a license or other benefit granted by a governmental authority, or (v) in connection with any permissible purpose as defined by the FCRA. Any use of the Services by you in violation of this paragraph shall also constitute an unacceptable use.

5. Ownership and intellectual property rights

You acknowledge and agree that MaxMind's trade secrets include the Services. You further acknowledge and agree that (a) all intellectual property rights including copyrights, moral rights, trademarks, trade secrets, and proprietary rights to the Services are exclusively owned by MaxMind and (b) you obtain no right, title, or interest therein. Any rights not expressly granted to you in this Agreement are reserved by MaxMind.

6. Confidential Information

  1. "Confidential Information" includes all confidential and proprietary information or material disclosed by you or MaxMind (the "Disclosing Party") to the other party (the "Receiving Party") from which the Disclosing Party derives actual or potential economic value, and which is clearly marked or verbally identified at the time of disclosure as "Confidential" or is disclosed or learned under circumstances that would lead a reasonable person to conclude that the information was confidential. Confidential Information shall not include information that: (i) is or becomes publicly known through no act or omission of the Receiving Party; (ii) was in the Receiving Party's lawful possession before being disclosed to the Receiving Party by the Disclosing Party; (iii) is lawfully disclosed to the Receiving Party by any other third party not bound by any confidentiality obligation with respect to such information; or (iv) is independently developed by the Receiving Party.
  2. The parties acknowledge that each party may have access to Confidential Information of the other party. Each party shall use reasonable care to protect the Confidential Information of the other party. In that regard, each party shall restrict access to Confidential Information to employees, contractors, and third parties as is reasonably required to exercise its rights and fulfill its obligations under this Agreement and only if such persons are subject to nondisclosure restrictions at least as protective as those set forth in this Agreement. Neither party shall, without prior written approval of the other party, use for such party's own benefit, publish, copy, or otherwise disclose to others, or permit the use by others for their benefit or to the detriment of the Disclosing Party, any Confidential Information. The Receiving Party may disclose Confidential Information of the Disclosing Party if required to do so under applicable law, rule or order, provided that the Receiving Party discloses no more Confidential Information of the Disclosing Party than is reasonably necessary in order to respond to the required disclosure, and provided further that where reasonably practicable and to the extent legally permissible, you will provide MaxMind with prior written notice of any required disclosure so that MaxMind may seek a protective order or other appropriate remedy. You are responsible for the acts and omissions of any third parties to whom you have sublicensed any Services and/or with whom you have shared data from any Services.

7. Personal data

The parties hereby agree to and incorporate by reference the DPA, which shall apply to the extent the parties process any Personal Information (as defined in the DPA) in connection with your use of the Services. The provisions of the DPA relating to the processing of Personal Information (as defined in the DPA) shall control over any conflicting provisions elsewhere in this Agreement. For the removal of doubt, the DPA is subject to the limitations of liability set forth in this Agreement.

8. Security

You will maintain reasonable and appropriate technical and organizational measures for the protection of the security, confidentiality, and integrity of any information you receive from MaxMind including, without limitation, information from the Services (including protection against unauthorized or unlawful processing and against accidental or unlawful destruction, loss, or alteration or damage, unauthorized disclosure of, or access to, such data). In the event you discover a data incident involving any such information, you shall promptly notify MaxMind (by emailing MaxMind at the address listed in the Notices section of this Agreement) and fully cooperate with MaxMind, at your own expense, in remediating the incident. You are responsible for all activities that occur under your password, license key, and similar mechanisms for account access (collectively "Passwords"), and shall keep your Passwords confidential.

9. Indemnification

You will indemnify and hold MaxMind and its affiliates harmless from and against any and all claims, causes of action, liabilities, penalties, costs or expenses (including reasonable attorney's fees) incurred by MaxMind or any affiliate thereof as a result of your breach of any of the terms of this Agreement.

10. Fees

MaxMind's current fee schedule for using the Services is posted on the Website. Unless MaxMind has agreed in writing to alternative fees for your account, the fees posted on the Website shall apply to your use of the Services. You are responsible for paying all fees associated with your use of the Services.

11. Application program interfaces (APIs)

MaxMind may facilitate your access to certain application program interfaces ("APIs") for use with the Services. Some APIs may have been developed by third parties. MaxMind and you acknowledge that the APIs are not Services as defined in this Agreement and that MaxMind does not provide any warranties for the APIs. Any copying, implementation, or other use of any APIs provided to you by MaxMind is subject to the license terms distributed with such APIs or their associated software or documentation.

12. Changes to the Agreement/termination

  1. MaxMind may amend this Agreement at any time. Any such amendment(s) shall be binding and effective upon the earlier of (i) the date that is thirty (30) days after the posting of the amended Agreement on the Website or (ii) the date that MaxMind provides notice to you of the amended Agreement, except that changes to charges and payment terms may be made only upon 30 days' prior written notice to you. You may immediately terminate this Agreement upon written notice to MaxMind if a change is unacceptable to you. Your continued use of the Services following notice to you of a change shall constitute your acceptance of the change.
  2. This Agreement shall terminate immediately if, within the reasonable judgment of MaxMind, you materially breach any material term or condition of this Agreement and fail to remedy the breach within ten (10) days of receipt of written notice thereof stating MaxMind's intent to terminate upon non-cure of the breach. MaxMind may immediately terminate this Agreement if MaxMind reasonably believes that terminating this Agreement is necessary for MaxMind to comply with any legal obligation. Your failure to comply with the Restrictions is a breach of a material term of this Agreement.
  3. You may terminate this Agreement by sending written notice to MaxMind, or by sending MaxMind a request to delete your account. For the avoidance of doubt, the term of this Agreement will commence upon your acceptance of this Agreement, and will terminate as provided in this Section. The expiration of a license to use a specific Service will not terminate this Agreement.

13. No consequential damages/limitation on liability

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL MAXMIND OR ANY RELATED PARTY OR SUPPLIER BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, OR DATA, THAT ARE DIRECTLY OR INDIRECTLY RELATED TO THE USE OF OR THE INABILITY TO ACCESS AND USE THE SERVICES, WHETHER IN AN ACTION IN CONTRACT, TORT, PRODUCT LIABILITY, STRICT LIABILITY, STATUTE, OR OTHERWISE, EVEN IF MAXMIND HAS BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. THE TOTAL LIABILITY OF MAXMIND IN CONNECTION WITH THIS AGREEMENT IS LIMITED TO THE AMOUNT OF FEES ACTUALLY PAID BY YOU, IF ANY, UNDER THIS AGREEMENT DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING THE INCIDENT GIVING RISE TO LIABILITY. YOU HEREBY RELEASE MAXMIND AND ITS AFFILIATES FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION.

14. No warranties/availability

MAXMIND FURNISHES THE SERVICES ON AN AS-IS, AS-AVAILABLE BASIS. MAXMIND MAKES NO WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THEIR CAPABILITY, ACCURACY, OR COMPLETENESS. ALL WARRANTIES OF ANY TYPE, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS ARE EXPRESSLY DISCLAIMED. FURTHERMORE, SINCE AVAILABILITY OF SERVICES OFFERED THROUGH THE WEBSITE IS DEPENDENT UPON MANY FACTORS BEYOND MAXMIND'S CONTROL, MAXMIND DOES NOT GUARANTEE THE UNINTERRUPTED AVAILABILITY OF ANY SUCH SERVICES. ANY SUCH SERVICES MAY BE INOPERATIVE AND/OR UNAVAILABLE DUE TO TECHNICAL DIFFICULTIES OR FOR MAINTENANCE PURPOSES AT ANY TIME AND WITHOUT NOTICE. WHILE MAXMIND DOES NOT WARRANT THAT THE MAXMIND WEBSITE IS FREE OF HARMFUL COMPONENTS, MAXMIND SHALL MAKE COMMERCIALLY REASONABLE EFFORTS TO MAINTAIN THE WEBSITE FREE OF VIRUSES AND MALICIOUS CODE.

15. Governing law

This Agreement shall be governed and interpreted pursuant to the laws of the Commonwealth of Massachusetts, applicable to contracts made and to be performed wholly in Massachusetts, without regard to principles of conflicts of laws. You specifically consent to personal jurisdiction in Massachusetts in connection with any dispute between you and MaxMind arising out of this Agreement. You agree that the exclusive venue for any dispute hereunder shall be in the state and federal courts in Boston, Massachusetts. This Agreement shall be construed and interpreted in English, and any translation hereof to a language other than English shall be for convenience only.

16. Notices

  1. MaxMind shall provide you with notice in writing and sent by email or first class mail or equivalent to the email address or physical mailing address listed in the MaxMind account portal as being associated with your account. Provided that, if you do not have an email address associated with your account, MaxMind may instead send notice to you at the email address listed in the MaxMind account portal for each admin user of your account. You may update your notice contact information by updating it in the MaxMind account portal. Notice to you shall be effective (i) upon transmission for notices sent via email and (ii) three business days after the date deposited into the mail for notices sent by first class mail.
  2. You shall provide notice to MaxMind in writing and sent by email (with confirmation of delivery) or first class mail or equivalent at the following address:

Email: legal@maxmind.com

MaxMind, Inc.
51 Pleasant Street #1020
Malden, MA 02148
U.S.A.

Notices relating to security incidents or data incidents should be sent to: alert@maxmind.com

MaxMind may change its notice contact information by updating it in this Agreement.

17. Complete Agreement

This Agreement (which includes the Additional Policies referenced in Section 1 and incorporated herein) represents the entire agreement between you and MaxMind with respect to the subject matter hereof and supersedes all previous representations, understandings, or agreements, oral and written, between the parties regarding the subject matter hereof.

18. Assignment

You may not assign this Agreement without MaxMind's prior written consent. MaxMind may assign its rights and obligations under this Agreement without your consent by providing you with written notice.

19. Severability

Should any provision of this Agreement be held void, invalid, or inoperative, such decision shall not affect any other provision hereof, and the remainder of this Agreement shall be effective as though such void, invalid, or inoperative provision had not been contained herein.

20. No Third Party Beneficiaries

This Agreement does not create any third-party beneficiary rights in any individual or entity that is not you (the party who signed the Agreement) or MaxMind.

21. Injunction/Specific Performance

You agree and acknowledge that MaxMind’s ownership and confidentiality rights to the Services are essential to MaxMind’s business viability and therefore of a unique and special nature and that MaxMind will not have an adequate remedy at law in the event of your actual or threatened failure to abide by the terms and conditions of Section 4 (Restrictions) of this Agreement, nor may money damages adequately compensate for such an actual or threatened violation thereof. It is, therefore, agreed that for any actual or threatened violation of the terms and conditions of Section 4 (Restrictions) of this Agreement, MaxMind may, without waiving any other rights or remedies, seek injunctive or equitable relief as may be deemed proper by a court of competent jurisdiction, without obligation to post any bond.

22. Supervening Event

Notwithstanding anything to the contrary in this Agreement, either you or MaxMind may terminate this Agreement if any law, rule, or regulation applicable to such party or the Services prohibits such party from providing or receiving the Services or from making or receiving the payments contemplated hereby (a “Supervening Illegality Event”). A party may terminate this Agreement under this Section immediately by providing written notice if the Supervening Illegality Event cannot reasonably be cured by the parties. If a Supervening Illegality Event can be cured by the parties, the parties agree to work together in good faith to cure, and this Agreement may only be terminated by a party under this Section following such party’s good faith efforts to cure the Supervening Illegality Event.

23. Captions

The section headings and pronouns used herein are for convenience only and shall have no force or effect upon the construction or interpretation of any provision hereof.

24. Failure to Enforce

The failure of MaxMind to enforce any provision of this Agreement shall not constitute or be construed as a waiver of such provision or of the right to enforce it at a later time.

25. Survival

The provisions of this Agreement which, by their terms, require performance after the termination or expiration of this Agreement, or have application to events that may occur after the termination or expiration of this Agreement, will survive the termination or expiration of this Agreement.